Seeking top-notch WordPress assistance in the UK from a premier WordPress agency?
Essential WordPress support for routine maintenance and troubleshooting.
Pound / Month
Comprehensive support with plugin management, theme customization.
Pound / Month
Top-tier WordPress assistance with priority support, advanced security.
Pound / Month
Tailored solutions for specific needs, including custom development, and specialized integrations.
Select from our range of four specialized support plans. (Alternatively, refer to the table below for a detailed comparison.)
We will examine your website for any existing issues as we establish your account and set up a maintenance schedule.
We will provide you with weekly updates on your website's performance, detailing any modifications we have implemented, as well as enhancements in security and speed.
Our team of skilled developers, designers, and project managers is ready to bring your vision to life. Let’s build something amazing together! 🚀
Yes, there will be a contract or agreement for monthly support, but not for hourly support. However, you can cancel at any time by sending us an email.
We will send you a weekly report listing the updates that have been made on your website.
This way you’ll know that we’re working hard to keep your website protected 24/7/365 and that your website is in good hands… so you can focus on running your business.
Yes, on the ‘Secure’ plan and above you’ll enjoy a minimum of 1 hour of website editing included in your package.
Alternatively, you can purchase additional support hours in any quantity to have your content updated or new content published.
Our official working hours are from 9 am to 5 pm (CET – Central European Time), Monday through Friday.
Should you encounter an emergency within this timeframe, please reach out to us, clearly indicating the nature of your website emergency. We strive to address such issues promptly, typically within 2 hours, and often even sooner.
However, as a valued Cyperstudio customer, the probability of experiencing a WordPress website emergency is remarkably low. We proactively implement preventive measures to safeguard your site against threats like hackers, bots, viruses, and general website downtime.
While there are two common scenarios that may lead to your website going offline, these are beyond our control. First, it could be due to maintenance by your website hosting company or an unforeseen issue with the server. The second reason might be an expired domain name, especially if you missed the email alert notifying you about its impending expiration.
Beyond these common occurrences, rest assured that we have you covered for 99% of potential emergency issues you may encounter as a website owner.
We offer 2D Explainer videos, Typography, Video Ads, Whiteboard Animation with Motion graphics.